Help Ordering

1 What is the minimum order?

The minimum order is 6 bookmarks.

2 Are the bookmarks laminated?

Yes, all our bookmarks are totally encapsulated in a medium weight plastic for durability and to keep from yellowing. They are also round cornered so there are no sharp points.

3 What is the size of the bookmarks?

The bookmarks vary in size. The length of the newspaper announcement and the photo all impact the size of the bookmark. The average size of the Memorial Bookmarks is 3" wide and 8" long.

4 Are the bookmarks 2 sided?

Yes, they are.

5 Does the bookmark have to have the same border on both sides?

Yes, the borders have to be the same. They need to line up exactly, front and back, so there isn't any bleed through to the other side when printing. It also makes the trimming process more exact.

6 What is included in each type of bookmark?

This chart shows what is included in each type of bookmark.

What each bookmark includes:
  Memorial Celebration Pet Memorial
Border included included included
Announcement included included Not applicable
Photograph(s) optional ($10.00 each) included included
Symbol included included Not applicable
Poem included* optional ($10.00) included

* except custom (poem not in catalog)



7 What is on the front and back of the bookmarks?

For the Memorial Bookmarks, the standard layout has the photo (optional) and obituary on the front and a symbol and poem on the back.

For the Celebration Bookmarks, the standard layout has the photo and newspaper announcement on the front and a symbol and poem (optional) on the back.

With that being said, we want to help you create a bookmark that you will enjoy for years to come and will work with you get the layout you want.

8 Do I have to use the newspaper announcement?

No. We have many people who opt to substitute their own text, honorarium or poem.

9 It there an additional cost for changing the newspaper article?

No, there is no extra charge. Just cut and paste it in the provided Text or Additional Instructions box on the ordering page or email to

10 How do I add a photo?

There are several ways to send us a photograph. On the online order form, there is a place to upload the photo. The preferred format is .jpg. We can also accept .bmp, .gif, or .png in this upload function.

Or -- Email the photo in .jpg, .tif, .bmp, .gif, or .png to

Or – Mail original photo (it will be returned with completed order) to:

HD Merrimack, 142 Pleasant Valley St #30-104, Methuen, MA 01844.

11 Can I use a different poem than one you offer?

Yes, you can. If it is your original work, you need not do anything. Otherwise, you will need to submit proof it is part of public domain or an authorization by the copyright owner for us to use it. Email us at for the form or a list of 6 websites the poem appears on. We must give credit to the person who originally wrote the poem/verse.

12 How do I send you a custom poem or verse?

On the online order form, there is an instruction text box. You can cut and paste the text into Additional instructions box.

Or -- Email the text to

Or -- Fax the text to 877.702.3487.

13 How long will it take my order to arrive?

Regular orders take 2-3 weeks. We do have a rush option, which gets the order to you in 3-5 business days. The rush option has an additional $25.00 charge so we can send the order with expedited shipping.

13 What is your privacy policy?

You may be assured that the personal information you provide to us over the Internet is treated with utmost care to ensure safety, security and confidentiality. Disclosure: We do not sell, trade, rent, or otherwise provide customer identifiable information to third parties (except as required by subpoena, search warrant or other legal process). Questions or concerns about your on-line privacy may be e-mailed to us at

Questions? Suggestions? Feedback?

Your questions and/or feedback are always welcomed. This is how we know what you want and can provide you with great service.

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What our customers say

  • I received one of your memorial bookmarks as a gift after my mother passed away. This bookmark is a wonderful tribute to my mother. It has been a great way to help my family with the grieving process. These bookmarks are truly a treasured keepsake.
    Jana P Windham, NH
  • Sending out the custom designed bookmark commemorating our 50th class reunion was a big hit! A lot of people said the bright colorful themed bookmark put a smile on their face. We met our goal of providing a unique and meaningful keepsake. Thank you for all your help.
    Sandy H Flower Mound, TX
  • Your wonderful selection of wedding bookmark themes may it easy to find something we liked. We wanted to do something a little different to commemorate our daughter’s wedding and give everyone something they could use. With your help, we created a wonderful bookmark. Thank you.
    Sharon R Long Branch, NJ
  • I received the bookmarks in the mail. I am very happy with them. I really appreciate your help in being able to word it in my own way. The funeral director we had totally rushed us and I hated the way he wrote it. All of us are very pleased with the ones from you.
    Sandy M Sandwich, MA
  • I have ordered memorial bookmarks for a second time upon the multiple requests of family members. These bookmarks stand the test of time and are on the desks, refrigerators, as well as used as, bookmarks for all of us. The service is superb, the staff willing to take the time to deliver exactly what you want. Highly recommend "bookmarking" this website!!!
    Teri R Windham, NH
  • When my sister asked me to work with her in creating our Dad’s bookmark, I resisted. I thought it would hurt too much. I found it to be the opposite. As we went through the selections, we remembered some wonderful family stories that had been forgotten. We laughed and we cried as we created a bookmark that fits our Dad.
    Megan S. Atlanta, GA